Privacy Policy

Last updated: 1 April 2026

Introduction

Wild North Veterinary Hospital (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wildnorthvet.darwin-nt.com) or use our services.

Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Send us an email or call us
  • Request a quote for our services
  • Engage us to perform work

This information may include your name, phone number, email address, property address, and details about the services you require.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you have requested
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal obligations

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, though some features of the website may not function properly without them.

Third-Party Services

We may use third-party services such as web hosting providers, analytics tools, and email services. These providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Australian Privacy Act

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access, correct, or delete your personal information held by us. To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@wildnorthvet.com.