Question 1

What animals do you treat?

Accepted Answer

We specialise in birds, reptiles (snakes, lizards, turtles), amphibians, small mammals (rabbits, rats, mice, guinea pigs) and native wildlife. We do not treat cats or dogs.

Question 2

Is wildlife treatment really free?

Accepted Answer

Yes — all sick and injured wildlife brought in by members of the public is treated free of charge. We provide pain relief, diagnostics (X-rays, blood tests, faecal assessment) and surgery if needed.

Question 3

Do I need a referral to bring my pet in?

Accepted Answer

No referral is needed for pet owners. Simply call us on 08 7926 8909 or book online. We also accept referrals from other NT veterinary clinics for specialist cases.

Question 4

What are your opening hours?

Accepted Answer

We’re open Monday to Friday, 7:30 am – 5:30 pm. We do not offer after-hours emergency services. For after-hours emergencies, please call your local vet clinic.

Question 5

What should I do if I find injured wildlife?

Accepted Answer

Contain the animal in a box or small container and bring it to us at 44 Graffin Crescent, Winnellie, as soon as possible. If you can’t catch or transport it, call Wildcare NT on 0408 885 341 or Darwin Wildlife Sanctuary on 0473 992 581.

Question 6

Does my rabbit need vaccinations?

Accepted Answer

Yes — rabbits should be vaccinated against Calicivirus (RHDV1 and RHDV2) with the Filavac® vaccine from 10 weeks of age, with annual boosters. Our vaccination appointments include a full wellness exam and dental check.

Question 7

What diagnostics do you have in-house?

Accepted Answer

We have a full in-house diagnostics suite including blood machines, high-quality digital X-ray, specialised ultrasound and endoscopy equipment — all operated by staff experienced with exotic and wildlife patients.

Question 8

Where are you located?

Accepted Answer

We’re at 44 Graffin Crescent, Winnellie, Darwin NT 0810. We serve pet owners across Darwin, Palmerston, Humpty Doo, Katherine and the wider Northern Territory.

Our Work